You can contact https://jokaroom-casino.com/ support if you have any questions regarding deposits and withdrawals, bonuses, or similar topics. If you are having problems with the website or some of the games, you can also contact the support team for help. You can contact them in two ways: by email or through chat .
In both cases, a friendly and competent employee will be there to advise and take action. However, you will have to wait a day or two to get a response by e-mail. Live chat is also only available Monday through Friday from 9:00 a.m. to 5:00 p.m. . There is no phone support available.
There is also no FAQ area . Such a section is especially useful for common problems so that the player is not caught in a customer service queue and a solution to the problem can usually be found faster.
JokaRoom Casino – The focus is on the main
The design of the site is simple and straightforward . The main focus is on the main things: the games, which are gathered into different categories. A search function is also available to help you find your favorite games even faster. If you are a fan of a certain software manufacturer, you can set a filter under “Vendor”. to see only games from this vendor.
After our test of JokaRoom Casino, we can’t complain about the navigation either. What we don’t want to hide from you: most of the games are offered as free demos. This way, you can risk-free try an online slot or table game for a few rounds before playing for real money.
If you don’t want to miss out on the fun of playing on the go, you should consider a casino with a mobile app or a website optimized for mobile devices. JokaRoom Casino has settled on the second option and has revised its website according to HTML5 programming. So the casino is always at your fingertips on your smartphone or tablet .
When using it on your mobile device, you don’t have to pay much attention: you don’t need to download the app, you just open the website as usual in your browser, which should be modern. With a few exceptions, all of the provider’s games should be available to you – regardless of whether you want to play on your iOS or Android device .
Conclusion: JokaRoom Casino with great games, but with some weaknesses
Starting with the positives of the JokaRoom Casino test, we would like to praise the multifaceted selection of games with over 2500 titles . You have a choice between modern online slots, classic table games, a variety of scratch cards, bingo, keno and video poker. In the live dealer category, the hearts of shrink-wrapped casino fans should also beat faster.
We didn’t like the rather manageable bonus offer – we’d like to have a loyalty program and further promotions. In addition, there are simply too few ways to deposit and withdraw, which negatively affects the usability. Nevertheless, we had a mostly good experience at JokaRoom Casino. With small improvements, the provider is moving steadily towards becoming the best online casino .